FAQ

1. How long does shipping take?

Delivery times vary depending on the destination country. For full details, please see our Shipping Policy.

2. Do you offer free shipping?

Yes, we offer free worldwide shipping. All available shipping destinations are listed in our Shipping Policy.

3. What makes your canvas quality special?

Our canvases are crafted to deliver a premium, gallery-level finish. We use high-resolution printing, fade-resistant inks, and durable matte canvas that ensures rich colors and crisp details. Each piece is carefully gallery-wrapped on a 1.25” wooden frame, creating a clean, modern look without the need for an external frame.

The result is a lightweight, long-lasting artwork that maintains its beauty for years - designed to elevate any room with depth, texture, and an elegant, professional appearance.

4. Can I return my canvas?

We do not accept returns. If you have any concerns about your order, please feel free to contact us.

5. What if my canvas arrives damaged?

Please contact us within 7 days at info@diesustudio.com and include photos of the damage.

6. How do I track my order?

Once your order has shipped, you will receive a tracking link via email.

7. What materials do you use?

We use high-quality matte canvas stretched on a 1.25” wooden frame, paired with gallery-quality printing for long-lasting vibrancy.

8. How do I choose the right size?

Visit our size guide page for helpful visual comparisons and recommendations.

9. Do you offer custom prints?

At this time, we do not offer custom or personalized designs.

10. Can I cancel an order?

Orders cannot be canceled once they have been processed. If you need assistance or have questions, please contact us as soon as possible.